Quick answers for Whats That Car Club users.

Accounts

How do I create an account?

Use Register to create a member account. If you want to list and administer a club, use Register a Club so the setup starts in the right direction.

What is my dashboard for?

Your dashboard brings together your garage, upcoming bookings, course or skills activity, reminders, messages and history links. It is the quickest way to manage your personal club activity.

What should I do if I cannot log in?

Check that you are using the same email address you registered with. If a password reset option is available on the login page, use it. If the problem continues, contact support with your account email.

Digital Garage

Why should I add vehicles to my garage?

Your garage helps clubs understand whether your cars match their joining rules. It also saves you from repeating the same vehicle details each time you apply to a club.

What if my car does not match a restricted club?

You may need to add a different vehicle, improve the details in your garage, or contact the club organiser. Restricted clubs can choose how strictly they review accepted vehicles.

Do all clubs require an eligible car?

No. Open clubs can usually be joined without a vehicle approval step. Restricted clubs may ask for a suitable vehicle before accepting your request.

Clubs

How do I find the right club?

Open Find Clubs and search by club name, location, interest or vehicle fit. Use filters to narrow the list and open a club page to review rules, accepted cars and upcoming events.

Why is my club request pending?

The club organiser still needs to review your request. This is normal for clubs that approve members manually or check vehicle eligibility.

Why did an event disappear from a club page?

Club pages show upcoming club events. Once an event, drive, show or workshop is over, it is removed from public upcoming lists. If you booked it, it stays available in your history.

Mechanics

How do I find a mechanic?

Use the Mechanics Directory to compare published profiles by location, services, specialties and availability.

How do I create a mechanic profile?

Create a member account, submit the separate mechanic application, and wait for administrator approval before managing a public profile.

Are directory businesses recommended by the platform?

No. Review or publication is an administrative listing process, not a recommendation, accreditation or guarantee. Check current identity, qualifications, insurance, references, quotation, warranty and terms directly with the business.

Events and bookings

How do I book an event?

Go to Events, open the event, review the organiser, date, location, price and spaces, then use the booking button. For multi-date events, choose the sessions you want to attend.

What happens if an event is full?

Future full events can still appear so you can read the details. Where waitlists are enabled, you can join the waitlist and be contacted if a place becomes available.

How do I cancel a booking?

Unpaid bookings can be cancelled from the event page or your dashboard. If payment has been recorded, contact the organiser or platform manager so the booking can be reviewed properly.

Where do past events go?

Past events are removed from upcoming public lists. Booked events remain in My History, including multi-session events after your selected dates have passed.

Club organisers

How do I register a club?

Use Register a Club. The club can then be reviewed and set up with a profile, membership rules, accepted cars and organiser access.

What is the club leader area for?

It is the administration area for a club. Organisers use it to review applications, check members, view club events and manage club settings through a tabbed workspace.

What happens when I approve a member?

The member request is updated and the user profile is synced with that club membership, so the member sees the club correctly in their account.

Marketplace and messages

What can I list in the marketplace?

Use Buy & Sell for relevant cars, parts, tools and club items. Listings should be accurate, useful and updated when no longer available.

Where do replies appear?

Marketplace replies and enquiries appear in Messages. When logged in, your account menu may show unread message indicators.

How do I use marketplace safely?

Verify the item, seller, ownership, condition and payment arrangements yourself. Do not send money until satisfied, keep records, meet safely and report suspicious or abusive activity. The platform is not a party to transactions and does not provide payment protection.

Safety, third parties and liability

Is all information on the platform guaranteed to be accurate?

No. Information may be supplied by users, clubs, organisers, providers and advertisers and can become outdated. Check important details directly before relying on them, particularly where safety, money, insurance, legal rights or vehicle condition are involved.

What does an approved or published provider mean?

It means the profile passed an administrative publication process at that time. It does not guarantee ongoing identity, qualifications, insurance, licensing, workmanship, price, safety or legal compliance, and it is not an endorsement.

Who is responsible for an event?

The named club or organiser is responsible for its event arrangements. Participants must assess suitability, follow instructions and maintain appropriate licences, roadworthiness and insurance. Listing or booking an event through the platform does not mean the platform supervises it.

Does an advert mean the business is endorsed?

No. Advertising purchases promotional space only. Make your own checks before dealing with an advertiser or following an external link.

Can I treat website information as professional advice?

No. Website content is general information and is not legal, financial, medical, insurance, safety or mechanical advice. Obtain suitable professional advice for decisions carrying material risk.

Do the disclaimers remove all legal responsibility?

No. The Terms limit responsibility only to the extent permitted by law. They do not exclude liability or consumer and data-protection rights where exclusion is prohibited. Read the full Terms and Privacy Notice.

Privacy, safety and support

Does the site use cookies or browser storage?

Yes. Essential cookies and browser storage support login, security, preferences and accessibility settings. Optional analytics or marketing cookies should only be used with consent. Read the Cookie Policy for more detail.

Can I change text size or contrast?

Yes. Use the accessibility panel to adjust text size, contrast and reduced motion. The setting is saved in your browser.

What data protection rights do I have?

You may be able to ask for access, correction, deletion, restriction, objection, portability or withdrawal of consent, depending on the data and lawful basis. See the Privacy Notice and data rights help.

Can I delete my account and data?

You can request deletion, but some records may need to be kept for legal, safety, payment, security, audit or dispute reasons. Contact support from the email address linked to your account.

How do I report a website issue?

Use the guidance on the Help page. Include the page, what you tried to do, what happened, and any screenshot or error message.